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General Information
All Inclusive Prices All gratuities, accommodations, special dinners, land transportation, sightseeing, luggage handling and the services of a guide are included in the tour price as specified herein. Tours typically number 15 25 people. Published prices reflect cash discounts.
Accommodations All accommodations are included. Two bedded rooms with private bath are reserved in most hotels. Quads and triples are usually two bedded rooms plus rollaway cot and aren’t generally recommended for comfort. On some itineraries rollaways aren’t available and extra persons must use existing bedding. Connecting and adjacent rooms are by request only and are not guaranteed. For safety and security of your family, children under 18 years of age must stay in the same room as an accompanying adult.
Meals Most meals are included as specified in the itinerary. Meal codes are: B =Breakfast, L=Lunch, D=Dinner, S=Snack. We will do our best to accommodate special dietary requests that are communicated in advance.
Gratuities Included For all groups over ten persons, all standard gratuities for luggage handling, bellmen, doormen, dining room servers, housekeepers, local guides, drivers and guides are included. On tours which include transport by train or cruise ship, all customary staff gratuities are included. For groups less than ten persons most gratuities are included please consult GTC for more information
Not Included
Airfare, departure taxes (and airport transfers to the North American tour departure point and from the tour ending point) are not included. GTC maintains a close affiliation with a travel agency to assist with securing the best airfares.
Hotel Rooms Before and After Tours GTC will make reservations before or after your tour at most of our first and last night hotels upon request. Reservations are on a space available basis and must be arranged through GTC. The extra expense for these arrangements will be added to your tour cost. Please note: Airport transfers are not included for these bookings unless noted.
Personal Expenses Phone calls, room service, alcoholic beverages, mineral waters, soft drinks, laundry, airline excess baggage charges and other optional incidental extras are not included and may become significant.
Baggage Responsibility Although every effort is made to handle guest’s luggage carefully, we cannot assume liability or accept claims for loss or damage to luggage nor personal effects due to breakage, theft, or normal wear and tear through hotel, airline or group carrier handling. If reimbursement is important to you it is very important that you have adequate insurance.
Before You Go
Airline Security Measures All adult air travelers must provide identification in the form of a passport or photo-driver’s license at the time of airport check-in. While not required it is a good idea that similar photo ID be available for children. Your identification name must match your tour reservation and your airline ticket or you may be denied boarding.
Code of Conduct GTC accepts all persons on its tours. GTC reserves the right to terminate the tour of any persons who are abusive of others or whose behavior disrupts the operation of a tour.
Travelers Needing Special Assistance GTC regrets that it cannot provide individual assistance to guests for walking, dining, or other personal needs. Persons needing such assistance must be accompanied by an able companion who will assist them.
Safety and Welfare Responsibility of Children Please be informed that any minor traveling on a GTC tour is the sole responsibility of the parent and/or guardian. The accompanying adult must ensure that all rules of safety and conduct are followed by the children in their party.
Photography on Tour GTC reserves the right to take photographs on tour and use them for promotional purposes. By booking a GTC tour, travelers agree to allow their image to appear in such photographs. Tour participants who prefer that their image not be used are asked to notify the GTC sage at the beginning of the tour.
Itinerary Changes and Flexibility GTC will make every effort to operate our tours as advertised. Travelers should be flexible as situations may arise, either voluntarily or involuntarily, that necessitate changes to the itinerary. On these occasions GTC reserves the right to alter the itinerary or change properties as deemed necessary. Any net savings realized by such changes will be refunded to affected passengers and any additional costs over the original cost of the tour will be borne by GTC.
Limitation of Liability - Generations Touring Company® is a Washington corporation based in Seattle Washington. GTC purchases transportation, hotel accommodations, restaurant and other services from various independent suppliers that are not subject to its control. Generations Touring Company® CANNOT, THEREFORE, BE LIABLE FOR DEATH, PERSONAL INJURY OR ANY OTHER LOSS that may occur due to any act or omission of any such supplier and/or by reason of any other event over which it has no control. Payment of tour cost constitutes your acceptance of the Terms and Conditions set forth herein and in more specific passenger tour documentation.
If You Have to Cancel
Cancellation and Transfer Fees Regardless of the reason, cancellations and transfers from one tour to another result in costly charges from our suppliers. Therefore the following fees apply. In fairness to others, we cannot make exceptions. These fees apply whether or not a person transfers to another tour departure. Time of cancellation will be when notice is received in our Seattle office.
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90 Days or More Before Departure - $300 per person
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44 15 Days Before Departure 75% of tour cost
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89 45 Days Before Departure 50% of tour cost
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14 -1 Days Before Departure 100% of tour cost
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Claims and Refunds Except for verifiable extenuating circumstances, refunds are not made for any missed tour services. For verifiable claims to be considered, they must be received in writing 30 days of termination of the tour and be accompanied by supporting documentation. Any adjustment considered will be based on the actual costs of the services involved. Adjustments will not be made for unused sightseeing trips or meals. GTC will not accept liability for any claims received after 30 days of the termination of your tour.
GTC Funds Escrow As a registered Seller of Travel in Washington and California, GTC holds all customer deposits in a registered trust account. GTC will not withdraw any such funds other than to pre-purchase tour elements until the month of a tour’s departure. This conservative accounting policy is in accordance with Washington state law RCW 19.138. (WA SOT # 602 005 672, CA #2070669-40).
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